Our Call Center representatives have access to the exact same information we provide to you using our automated tools. If you have trouble obtaining a copy, file Form DTF-505, Authorization for Release of Photocopies of Tax Returns and/or Tax Information, to request a copy from us. If you don’t have a copy of your return, see I don’t have a copy of my tax return. Your return may remain in this stage for an extended period of time to allow us to review. Our automated processing system scans every return for errors and signs of fraud.
- If you used a tax preparer to file your return, contact them for a copy.
- After four attempts using the wrong information, you won’t be able to check your refund status for 24 hours.
- Locate the refund amount you requested on your tax return using the chart below.
- If your refund status says we sent you a letter requesting additional information, see Respond to a letter for more information and to review our checklists of acceptable proof.
- After entering your information, you will also have the option of being notified by text or email when the status of your tax return changes.
How do I locate the refund amount I requested?
Unless your return is selected for additional review, or we request additional information, this will be your status throughout processing until we schedule a refund issue date. We do not have any information about your return at this time. E-filed returns could take one week to post to our system; mailed returns can take up to three weeks to post to our system. If you e-filed, check your email, tax software or tax preparer to ensure it has been accepted.
Why am I not seeing updates in the Check Your Refund Status tool?
- The list is available at Unified License List – January 2025 and under Miscellaneous Links on the Division’s ENDS tax webpage.
- In most cases refund payments will come a few days earlier, especially if your payment method is direct deposit.
- See Additional information about New York State income tax refunds for more reasons why your refund may be different from what you expected.
- Our automated processing system scans every return for errors and signs of fraud.
- It’s the procedure we follow to ensure your information remains safe and confidential.
- And every year we look for better ways to give you the information you need without requiring you to stay on hold to ask a representative.
You need to see code 846 on the transcript (or updated status on WMR) for this to be the case. For a list of the most common statuses you may see as we process your return, see Understand your refund status, above. While in this stage, our Call Center representatives have no further information about your return. Your actual refund will be paid or direct deposited by March 3rd, 2025. In most cases refund payments will come a few days earlier, especially if your payment method is direct deposit.
- There are 2 different event dates to keep in mind with the IRS PATH refund freeze.
- This refund status will continue to display until your return posts to our system.
- You may have entered the wrong Social Security number or refund amount.
- Taxpayers can view status of refund 10 days after their refund has been sent by the Assessing Officer to the Refund Banker.
Obtaining the status of your tax return
Access this secure website to find out if the Division of Taxation received your return and whether your refund was processed. There are many reasons why we might have adjusted your refund, such as math errors or incorrectly claimed credits. See Additional information about New York State income tax refunds for more reasons why your refund may be different from what you expected. To receive a notification, you first need to create an Online Services account.
If you see the same refund status for a long period of time, be assured we are still working on your return—unless we’ve sent you a letter requesting additional information. To respond to your letter Partnership Accounting quickly and easily online—and to review our checklists for a complete response—select Help in the upper-right corner of this page. A direct deposit of your refund is scheduled to be issued on mm/dd/yyyy.
How is my tax refund processed?
After entering your information, you will also have the option of being notified by text or email when the status of your tax return changes. You may only view the status of 2018 or later year returns. If you requested to receive your refund in the form of a check, you’ll receive this status message when we’ve scheduled your refund check to be mailed. When you submit your tax return, it will go through several steps of processing. If the line on your return where you request a refund amount is blank or you entered zero, you have not requested a unearned revenue refund and cannot use our Check Your Refund Status tool.
When you use Check Your Refund Status, you’ll enter information we use to verify your identity. Locate the refund amount you requested on your tax return using the chart below. This status may update to processing again, or you may receive a request for additional information. Select the type of refund status message you received for an explanation of your return and refund status. However this date only indicates the next processing date and does not mean the refund will be paid then.
Can a phone representative tell me the refund amount I requested?
If you receive this status, we need more information from you before we can finish processing your return and refund. You will receive a Request for Information letter tax refund definition (Form DTF-948 or DTF-948-O) with details about the information we need and how to respond to the letter. To check your refund status, you need the amount of the New York State refund you requested. See Requested refund amount to learn where to find this amount. There are 2 different event dates to keep in mind with the IRS PATH refund freeze.